CleanClac + Superhote: automate your cleaning in French

Your Superhote calendar is spotless: Airbnb, Booking and Abritel bookings are synchronised, guest messages go out automatically, deposits are taken. Yet every morning, the same routine: spot the check-outs, send a WhatsApp to each cleaner, wait for a thumbs up, then cross your fingers that the studio will be ready before 4pm. The PMS has automated bookings, not on-the-ground coordination. That’s exactly the extra layer CleanClac adds to Superhote, via a direct connector.

Superhote, the go-to PMS for French-speaking hosts

Launched in 2016 and designed by teams who manage their own short-term lets, this French PMS and channel manager claims to have supported over 50,000 hosts, and its official site boasts more than 100,000 active users. Its slogan sums up the ambition: “Your short-term rental, on autopilot” (superhote.com).

Its number one strength is its French-speaking focus. While most international PMSs work in English first, Superhote offers a fully French interface and support. For a new host or a property manager whose team doesn’t speak English, that’s a decisive factor, to the point that Superhote even has a mini-site dedicated to property managers. Comparisons rate it from solo landlords to companies with over 100 properties.

Feature-wise, it covers the essentials:

• Channel manager: real-time synchronisation of calendars, prices and restrictions on Airbnb, Booking.com and Abritel/Vrbo.
• Unified messaging: Airbnb, Booking, email, SMS and WhatsApp all in one place, with over 30 automated messages translated into 6 languages and a guest AI.
• Direct booking engine: commission-free bookings, with payment and deposit management.
• Guest Page: a secure page for arrival instructions and access codes, and to collect guest documents.
• Analytics: gross and net revenue, occupancy rate, RevPAR, commissions.

As for pricing, Superhote no longer has a public price list: the cost is by personalised quote, depending on the number of properties and options, with a 30-day money-back guarantee and zero commission on bookings.

What Superhote already does for your operations

Let’s be fair: Superhote doesn’t ignore cleaning. The PMS natively includes automated tasks (cleaning, check-in, maintenance) assigned to your team, granular roles for contractors, managers and owners, and automatically calculated contractor payments. For a host with 2 or 3 properties and a reliable cleaner, this built-in management is often enough.

So why this article? Because as soon as your volume, team or quality standards grow, the task management in a PMS hits its structural limits, with Superhote as with all its competitors. A PMS is built around bookings: the guest, the price, the channel. Cleaning is just a tick box, not a profession. It lacks on-the-ground depth: illustrated room-by-room checklists, photo proof at the end of the job, stock tracking, property condition notes. It’s the same across the industry: major PMSs integrate with specialist operations tools rather than building everything themselves. The PMS manages bookings, a specialist tool manages cleaning, and a connector links the two.

CleanClac, the cleaning layer that plugs into Superhote

Here’s the key point: CleanClac doesn’t replace Superhote, it connects to it. The direct connector (Superhote is among the PMSs connected to CleanClac, alongside Beds24, Guesty, Hostaway, Lodgify and Smoobu) pulls bookings from your Superhote calendar, and each guest check-out automatically creates a cleaning task in the property’s default time slot. No double entry, no copy-pasting dates.

Then, CleanClac brings the specialist features needed on the ground:

• Illustrated checklist: each property has its own checklist, built from a catalogue of around 200 tasks divided into sections (cleaning, finishing touches, linen, restocking, comfort, special touches).
• End-of-clean proof: photos or video timestamped by the server, with a digital file fingerprint and GPS location. Neither the cleaner nor the manager can backdate: if there’s a dispute with a guest, you can prove the property’s condition at a precise time.
• Geolocated clock-in: arrival on site is confirmed, actual duration measured, “Overdue” shown if the job overruns the estimate.
• Arrival condition rating: the cleaner rates the property from 1 to 5 stars on entry, invaluable for spotting a stay that went wrong.
• Consumables stock: level per property and threshold alert, so you never discover there’s no toilet paper at 3pm on arrival day.
• Access safe: codes and location of the key box sent to the day’s cleaner, and to them only.

This isn’t just cosmetic. Cleanliness is the number one decision factor for 81% of guests, and 78% say they’re more likely to leave a positive review when the property is spotless, according to an AHLA study cited by Hospitable. Automating scheduling isn’t enough: you need to make execution reliable too. For a deeper dive into how PMS and cleaning tools complement each other, read Does CleanClac replace your PMS? No, and that's intentional.

Setup: connecting Superhote to CleanClac

Getting started takes just a few steps, with no technical skills needed.

1. Create your CleanClac account

The free trial lasts 14 days, no credit card needed, with unlimited properties during the trial. Create your properties using the same names as in Superhote.

2. Activate the Superhote connector

In CleanClac, link your Superhote account via the dedicated connector. Your bookings are imported into CleanClac, and each new stay appears in the cleaning schedule. It’s just like iCal sync with Airbnb or Booking, but more direct since the PMS already centralises all your channels.

3. Set each property’s default cleaning slot

Set the typical cleaning slot for each property (for example, 11am, 2pm between check-out and check-in). Automatically generated cleaning tasks will be scheduled in this slot.

4. Invite your team

Add your cleaners: they are unlimited and free, for life. You only pay per property, never per team member. Each cleaner gets their tasks on their phone, with the property’s checklist, access safe details and built-in messaging. Need extra help? The “Find a cleaner” feature identifies cleaners near the property for free, with a radius in km.

5. Build your checklists and get started

Build each property’s checklist from the catalogue and let it run. You then track everything in real time: cleaning started, finished, with proof to back it up.

Use case: a French property manager with 30 rentals

France has around 5,000 short-term rental property managers, typically managing 30 to 50 properties and charging management fees of 15 to 25% of rent (Propulse by Crédit Agricole). Let’s imagine a property manager with 30 rentals using Superhote, with 4 cleaners.

Before the connector, the coordinator spent every evening copying the next day’s check-outs into a WhatsApp group, assigning jobs and chasing up anyone who hadn’t replied. With 30 properties at the national average occupancy of 63% (PriceLabs), that’s several hundred cleans a month to allocate by hand.

With the Superhote + CleanClac duo, the workflow becomes:

1. The booking comes in via Airbnb, Booking or direct: Superhote syncs the calendar and handles messages, payment and deposit.
2. The connector pushes the stay to CleanClac, which creates the cleaning task at guest check-out, in the right slot.
3. The local cleaner gets their task, clocks in on site, follows the illustrated checklist and finishes with timestamped photos.
4. The coordinator supervises a dashboard instead of a WhatsApp thread: they only step in for exceptions, like an overrun or a 2-star condition rating.
5. Owners can receive proof that the cleaning was done, a strong selling point for a property manager.

The Manager role in CleanClac completes the setup: the property manager can delegate a group of properties to a team leader by area, without giving access to the whole portfolio. For a full overview of tools for property managers, see Digitising your concierge service: from Excel to real tools.

How much does the Superhote + CleanClac duo cost?

Superhote’s pricing is by quote: a subscription based on the number of properties and options, no commission on bookings, to be confirmed on the official pricing page.

CleanClac’s pricing is public and per property: from €9.99/month for 1 property, €14.99 for 2, 3 properties, €19.99 for 4, 5, then +€4 per property beyond that. Annually: €59.99, €89.99 or €119.99 depending on the band, then +€24 per extra property. Cleaners are always free and unlimited, whatever the plan, and the interface is available in 6 languages, handy if part of your team isn’t French-speaking. The 14-day free trial, no credit card needed, lets you test the connector on your real calendar before committing.

For our 30-property manager, the cleaning layer costs just a few euros per property per month. Compare that to the cost of a single missed clean: a negative cleanliness review directly affects your rating, and so future bookings. To compare cleaning tools before you decide, see Cleaning Management Apps: The Criteria That Matter.

Key takeaways

Superhote is an excellent French PMS: reliable channel manager, unified messaging, commission-free direct bookings, built-in task and contractor payment management. CleanClac isn’t trying to compete. It picks up where the PMS stops: turning every guest check-out into a cleaning job tracked from start to finish, with checklist, timestamped photo proof, geolocated clock-in, stock and access safe. The connector eliminates double entry, and each tool does what it does best, in French, for teams working in French.